Candice Pettis Recognized for Excellence in Revenue Cycle Management

Professional excellence is built through consistency, accountability, attention to detail, and a commitment to delivering meaningful results.

I am pleased to share that I received an overall Exceeds Expectations performance rating during my 2026 biannual employee evaluation at Omega Healthcare.

The evaluation covered March 1 through August 31, 2026, and reflected strong performance across three critical areas of healthcare revenue cycle operations: productivity, accuracy, and professional effectiveness.

2026 Performance Recognition

Organization: Omega Healthcare

Evaluation Period: March 1 – August 31, 2026

Overall Rating: 3.00 / 3.00 — Exceeds Expectations

I received the highest available rating in all three performance categories.

Productivity & Operational Efficiency

Rating: Exceeds Expectations

Recognized for consistently meeting client production demands and maintaining strong productivity. Effective revenue cycle operations require the ability to manage workloads efficiently while supporting organizational performance objectives.

Accuracy & Quality Assurance

Rating: Exceeds Expectations

Recognized for strong performance in accuracy and quality, with the evaluation measuring work against Omega Healthcare's established 95% quality standard.

Accuracy remains essential to successful revenue cycle management, particularly in insurance follow-up, reimbursement analysis, and account resolution.

Professionalism, Communication & Accountability

Rating: Exceeds Expectations

Recognized for effective communication, dependable attendance, and professional work habits.

Strong communication and accountability are fundamental to maintaining productive relationships, supporting operational workflows, and ensuring timely resolution of revenue cycle challenges.

A Continued Commitment to Revenue Cycle Excellence

Throughout my healthcare career, I have developed experience in insurance reimbursement, denial management, high-dollar account resolution, payer follow-up, and revenue cycle operations.

My professional focus continues to evolve toward work queue analysis, operational performance, workflow optimization, and identifying opportunities to improve revenue cycle efficiency.

This recognition represents more than a performance rating. It reflects my commitment to delivering consistent results, maintaining high professional standards, and contributing to the financial health of healthcare organizations.

As I continue advancing professionally, my goal remains to combine analytical expertise, operational knowledge, and strategic problem-solving to support stronger healthcare financial performance.

Excellence is not simply meeting expectations. It is consistently demonstrating the discipline, accuracy, and accountability required to exceed them.

The Actual Performance Review

For full transparency, the original evaluation documents from my 2026 biannual review at Omega Healthcare are shown below.